Shipping policy
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Estimated Delivery Time
- United States: 5–10 business days
- United Kingdom: 5–10 business days
Delays may occur due to customs or high-demand periods.
Shipping Costs
Shipping fees are calculated at checkout.
Free shipping may apply to eligible promotional orders.
Tracking
Once shipped, you will receive an email with your tracking details.
Customs, Duties, and Taxes
Customers are responsible for any import duties, taxes, or customs fees charged by their country.
Lumenstrip is not responsible for delays caused by customs.
Lost or Damaged Packages
If your package arrives damaged or does not arrive within 20 business days, please contact us at pranshcjagwani@gmail.com for assistance.